Felicia is a maid working for the Avatar, serving their every need in the Kingdom of Nohr. She is also the younger twin sister of Flora and the daughter of the Ice Tribe's chieftain, Kilma. Naturally, Felicia has some control over ice, but is not quite as proficient as Flora. However, her fighting skills are superior to her older sister's. Felicia has a warm, caring personality, especially towards the Avatar. Felicia is very clumsy and prone to making mistakes when performing her chores, much to her own embarrassment. Despite this, she strives to become a proper maid like her sister Flora.