Volo is one of the Ginkgo Guild merchants. He is the only character in the games to have the Trainer classes Ginkgo Guild Member and Pokémon Wielder. Volo is first met in Pokémon Legends: Arceus after the player gets their starter. Upon leaving the village Volo will offer to battle. During the player's mission to meet Mai from Fieldlands Camp, Volo tells the player about Back Strikes and how to use them in Pokémon capturing and battle. Volo makes minor appearances throughout the game, delivering items to others as part of the Ginkgo Guild and encouraging the player's efforts to complete the Pokédex. He strongly resembles Cynthia from Diamond, Pearl and Platinum.